Selected examples of work with strategy, leadership teams, management decisions, and organizational friction.
RECOMMENDATIONS
Short recommendations from product, coaching, leadership and organizational work.
I worked with Dmytro for a year. Dmytro is a professional with an excellent ability to see the big picture. His problem-solving and conflict-resolution skills were invaluable on more than one occasion during the development of a native app. Dmytro is an agile coach, delivery manager, and product manager all rolled into one.
Working with Dmytro was a real pleasure. His exceptional leadership skills and strategic thinking can solve almost any business problem!
Dmytro joined Raiffeisen Bank as a product management coach to help drive the bank’s digital transformation. Dmytro has demonstrated a high level of expertise in various areas of IT, which perfectly complements his talent as a psychologist—he is very insightful and empathetic.
He has proven himself to be someone who has a keen sense of the mood of both the entire team and its individual members. I consider his outstanding negotiation skills and diplomacy, as well as his ability to find common ground with employees at any level and in any field, to be his most notable qualities.
Dmytro is someone whom managers at various levels have turned to for advice. He always helps identify the key issues that require focus. By breaking a problem down into its components, he very tactfully points out what to pay attention to and helps make the best decision.
He always took an active part in all work-related activities, motivated the team to achieve results, and skillfully united them around a common goal.
I worked with Dmytro during coaching sessions. Dmytro is very good at identifying «blind spots» and providing thoughtful and supportive feedback. As someone who has long been interested in psychology, I can recommend Dmitry as an empathetic and professional coach who encourages clients to take action within their own reality without imposing his own views. Great work! I definitely recommend him.
Dmytro and I started our coaching practice not too long ago, but I’m already seeing results. Dmytro helps me find solutions to the issues that interest me, and he does so very professionally. I recommend him as a courteous, empathetic, supportive, and results-oriented coach.
I definitely recommend Dmytro as a great coach! I’ve had several coaching sessions with him. Dmytro knows many techniques that help identify a person’s strengths and weaknesses. During our sessions, I discovered important insights into how to motivate myself to achieve better results. I’ve come much closer to understanding myself. Thank you, Dmitry!
Dmytro, thank you for the coaching sessions. I found them interesting and helpful. Special thanks for helping me gain a new perspective on the topic we discussed.
Dmytro is someone you can definitely trust. His management approach is based on a win-win strategy; he knows how to foster comfortable, calm, and effective communication among large and diverse groups of people in the business world. Dmytro is a great asset to any business, and I can confidently recommend him.
It was a pleasure to work with Dmytro over the past year in his hybrid role as both a project and product manager. He brought a significant set of business analysis skills to the table. He is an effective communicator who has demonstrated the ability to collaborate with team members and stakeholders from various regions. Dmitry has the skills and energy to add value across a wide range of roles.
Dmytro made a significant contribution to the development of mature software engineering processes that were well-suited to the needs of Luxoft's various clients.
I recommend Dmytro as someone who has a deep understanding of a wide range of business processes and knows how to manage them as effectively as possible. It’s very easy to communicate with Dmytro and resolve any work-related issues.
Dmytro was appointed head of agricultural business development at Zeppelin Group during a period of unstable partnership with a manufacturer and successfully navigated complex negotiations thanks to his emotional maturity and market expertise. His rare ability to remain positive was highly valued by both parties involved. I would be delighted to work with Dmytro again and, if possible, would love to be on the same team as him.
I enjoyed working with Dmytro for over a year. He has proven himself to be a responsible professional capable of taking a systematic and structured approach to his work. His openness and reliability make working with Dmitry a pleasure.
Dmytro Kuiavets is a responsible, reliable, and experienced professional with in-depth knowledge of IT technologies. He implemented software into our computer system and did an excellent job. He was always willing to help, patient, and responsive. He paid close attention even to the smallest details of the project and contributed to the successful implementation of the new system at the Zeppelin Uzbekistan office.
I know Dmytro as someone who truly does a great deal to promote the discipline of business analysis and its best practices in Ukraine. His energy and active involvement have made a significant contribution to the creation of the Kyiv Chapter of the IIBA as a hub for professional networking and knowledge sharing for the Kyiv BA community.
Dmytro is a manager and leader with the following strengths: a generosity in sharing knowledge and skills; he is a good teacher and mentor who always cares about his students and their progress. Professionalism—Dmytro is highly competent in his professional fields. He truly knows how to inspire students and colleagues to achieve the highest results.
Dmytro combines outstanding personal and professional qualities. I know him as a hardworking and tireless individual who is capable of successfully managing multiple tasks simultaneously. As a professional, he excels particularly in process reengineering and business architecture design. As a leader, he is open to any constructive idea that can lead to business growth. Therefore, I recommend him as an excellent team player, leader, and business partner.
Dmytro is a dedicated and tireless professional capable of handling a wide variety of tasks at the corporate level while simultaneously serving as both a process architect and a change management leader across several major initiatives.
He has a thorough command of modern business analysis methods, covering all stages of idea development: from strategy to the implementation of the final solution.
For example, he played a key role in the recently launched «Sales Process Optimization» project:
So, we finally have a streamlined and straightforward sales process based on a unique IT solution (the centralized MSD CRM cloud system, integrated with various ERP systems in different countries).
A professional with a confident approach to business; a loyal and competent manager.
Dmytro has strong communication and analytical skills. I know him as a self-motivated person who is always ready to offer help to those who need it. All of this makes Dmytro a true driving force behind productivity, ready to tackle tasks of any complexity. I’ve had a very positive experience working with Dmytro, and I would be happy to work with him again. Thank you.
It was a pleasure to interact and work with Dmytro. He is highly professional in managing complex projects and programs within the organization—for example, in process reengineering and the implementation of business applications that improve the organization’s efficiency. He has strong organizational and leadership skills and collaborates effectively with business partners. His natural approach is to dive deep into topics that are important to him and see them through to completion.
Dmytro has proven himself to be a tenacious business analyst and manager, capable of delving deeply into a problem and finding the best solution. It has always been a pleasure to work with him, as he is a positive person and a good team player.
I worked with Dmytro in a parallel team. He was part of the business analysts team, and the work of the QA and BA teams was closely intertwined. That’s why I know Dmytro to be a very experienced and skilled professional. He had a deep understanding of his part of the job. He’s easy to work with, which is a pleasure. It was clear that he loves his work and does everything possible to ensure the success of the project as a whole.
Dmytro is a professional business analyst. He has excellent theoretical knowledge and extensive practical experience. In addition, he contributes to the professional community by participating in the activities of the local IIBA chapter.
I know Dmytro as a broad-minded person. He can quickly grasp the essence of a situation and make decisions even when there isn't enough relevant information. In addition, he's a good team player. I would be happy to work with him at any company and on any project.
Dmytro assisted me and the developers as a business analyst during the implementation of middleware flows for rate derivatives and SOA components, using his business knowledge to define the architecture and logic in accordance with business requirements. Dmytro has always been results-oriented, friendly, open to communication, and willing to help others on the team; he has also been adept at anticipating, communicating, and mitigating project risks and issues.
I worked with Dmytro for about a year. We completed several projects together. He is smart and goal-oriented, and he strives to deliver high-quality work on time. In addition, Dmytro is an engaging colleague with knowledge in various fields, not just business analysis. I definitely recommend him and would be happy to work with him again.
Dmytro is an outstanding analyst who always delves deeply into a problem and seeks the best solution.
I can recommend Dmytro as a highly professional business analyst who excels in both the technical and people-oriented aspects of his work. His skills in managing workload and time deserve special recognition. I am very pleased to have had the opportunity to work with Dmitry on a project.
I know Dmytro as an open-minded person, full of creative ideas and ready to bring them to life. He is solution-oriented and a reliable team member. In addition to his strong professional expertise, Dmitry has a talent for easily connecting with people.
I worked directly with Dmytro several years ago. At the time, he was a promising young professional. I know him as someone who works meticulously, communicates with tact, learns quickly, and is goal-oriented. Dmytro’s greatest strength is his ability to always strike the right balance to achieve his goals. On top of that, he is a sincere and decent person. It was a pleasure to work with Dmytro.
It was a real pleasure to work with Dmytro. He combines such strong qualities as the ability to analyze a situation and a calm approach to his work. He is also friendly, easygoing, and, of course, very professional.
Dmytro is a well-organized manager who knows how to effectively manage both his own time and the team’s time.
Dmytro is a driven individual with a great talent for designing processes in IT projects and project teams. If he takes on process engineering for your project, you can rest assured that the processes will be well organized. I’d also like to highlight his exceptional interpersonal and communication skills.
Dmytro is intelligent, serious, and tactful. He delves deeply into problems, seeks constructive solutions, and turns them into opportunities.
Dmytro is an expert in his field; he is very energetic and outgoing. He also has excellent problem-solving skills and knows how to handle difficult people and situations.
It was a real pleasure to work with Dmytro during such a complex process as the implementation of CRM in our company. I believe that it was thanks to Dmytro’s efforts that this complex software was brought up and running. I am especially grateful to him for his quick response and personal involvement whenever technical issues arose.
Dmytro is a truly effective manager. He always knows several ways to get a task done, who will be happy to do it, and how to do it without putting an unnecessary burden on you. Both colleagues and managers find it easy to work with him.
Dmytro is a highly skilled professional and a modern, goal-oriented person. He possesses many strong qualities—responsibility, self-confidence, honesty, and sociability—that help him achieve success in both his work and personal life.
Dmytro is a very energetic and motivated person, as well as an experienced professional. His expertise in process optimization saved us a lot of time and helped us organize the project team. Thanks to his personal qualities, we were able to achieve the project’s goals. I would be very happy to work with Dmytro again.
Dmytro is a very outgoing and intelligent person. It was a pleasure to work with him at the same company. Best of luck to you, Dmytro.
It was a pleasure to work with Dmytro. He coordinates work well, is extremely diligent, and very reliable. Personally, I appreciate his energy, enthusiasm, intelligence, and teamwork skills.
Dmytro is a very good and professional project manager! He resolves very complex and complicated issues.
Based on my experience working with Dmytro, he is extremely professional and competent. Dmytro is a talented project manager with strong people management skills. He takes a flexible approach, but always stays within the framework of the methodology and guidelines. In my opinion, he is an excellent candidate for the role of Program Manager or PMO Lead in the near future.
Dmytro is a highly qualified QA manager with strong communication skills, which have enabled him to work with software development teams in a very friendly manner.
I worked closely with Dmytro for over a year. I was truly impressed by his level of technical expertise and his communication and interpersonal skills. I would recommend Dmytro for any complex projects that require in-depth knowledge and broad expertise.
I would like to recommend Dmytro as a results-oriented, highly motivated professional and a dynamic individual who makes a significant contribution to success. He is very responsible, creative, and focused on solving problems and achieving results.
Dmytro is like glue: people, ideas, and initiatives come together around him. I can recommend Dmytro as an excellent project and process manager.
In my opinion, Dmytro actively applied various methodologies in process engineering. He won many brainstorming sessions thanks to his strong ideas, and those ideas were adopted by managers.
It was very interesting to work with Dmytro on improving our processes—he’s full of creative ideas and very goal-oriented. I look forward to the opportunity to work with him again.
As a business process analyst, Dmytro has consistently delivered high-quality analyses of Alfa-Bank’s retail processes. I have no doubt whatsoever about his analytical abilities. I recommend Dmytro as an expert in business process analysis.
I know Dmytro both from working with him directly and through my team members—not only on IT projects but also on projects involving the optimization and reorganization of business processes. In all of these projects and in every role Dmytro has held—whether as a Project Manager, Business Analyst, or methodology consultant—he has consistently demonstrated his best qualities. I highly recommend him as a Project Manager and/or Business Analyst.
Dmytro is a responsible and effective business analyst. If I were an HR manager at the Ministry of Justice of Ukraine, I would never let an employee like him go. At the same time, Dmytro is a well-rounded and pleasant person.
I had the pleasure of working with Dmytro on the same project team to implement a CMMI® Level 4 maturity project: the preparation and further development of the Quality Management System at Volia Software|Softline (QMS, ISO 9001:2000) to undergo an assessment for compliance with CMMI® Level 4 maturity requirements. The project involved: the establishment of a Project Management Office (PMO), the use of the PMBOK® approach to project management, and the restructuring of the IT department in accordance with CMMI Level 4 requirements—including the implementation of core ITIL® processes and integration with the QMS. As a result, the management systems were implemented, and the project management processes were reviewed and brought into compliance with CMMI® Level 4 maturity.
During this project, Dmytro performed all the duties of a quality assurance manager and a process engineer. Despite the time constraints of the CMMI project and the enormous workload associated with the need to review dozens of active software development projects, Dmytro was able to find time for each member of the project teams to provideexplanations and conduct training aimed at optimizing software development processes (including IT department management processes, particularly core ITIL/COBIT processes) in accordance with the requirements of CMMI® Level 4 maturity. I recommend Dmytro as a true team player, an experienced professional, and a dynamic individual with evident leadership skills.
One of my goals in 2007 was to implement software development processes in my project in accordance with the CMMI model (at least at the CMMI Level 2). The project had just gotten underway. I needed to establish an effective way to carry out the project. At that time, Dmytro headed the SEPG at Luxoft Ukraine—ODC—Harman/Becker. Dmytro established effective collaboration between the SEPG and my project. As a result of our efforts, effective software development processes were established in the project. Following an assessment, the project received CMMI Level 2 certification.
At that time, the SEPG team stood out for its exceptional effectiveness. Our teams worked as a unified group. This was the result of both Dmitry’s technical expertise and his personal qualities. I recommend Dmitry as an effective manager. Please feel free to contact me if you have any questions regarding my recommendation.
Dmytro is a results-oriented professional who has taken his work to a very high level. He has experience analyzing IT processes and applies it in his work.
Dmytro is a professional analyst with a systematic approach who knows how to work as part of a team and achieve goals. His customer-focused and results-oriented approach are among his strengths. I found working with him to be both comfortable and interesting.
Dmytro has outstanding analytical skills. He is skilled at working with difficult people under stressful conditions. He has successfully completed business analysis and the preparation of business requirements for several key banking projects. Dmytro has also demonstrated strong organizational skills while setting up a project office at Alfa-Bank.
He’s outgoing, cheerful, and hardworking—and I’d also say he’s a real «walking library.».
Dmytro is a skilled professional in quality assurance and process improvement. He is a good team player. While working at Luxoft, he maintained good relationships with his colleagues in the SEPG, as well as with other engineers and managers in the business unit. He worked diligently on process improvement tasks, was proactive, and constantly came up with new ideas. He was goal-oriented and did everything possible to achieve good results.
Dmytro is an expert in process design. He was a great help to me in establishing best practices for software development across four different teams in accordance with CMMI standards and recommendations. His communication skills are top-notch.
Dmytro has an exceptional ability to notice details while also seeing the big picture of software development processes. His help in analyzing the project workflow cannot be overstated. He’s also a charismatic leader who knows how to inspire people. P.S. Best wishes to you, Dmytro!
We worked with Dmytro even before Softline. In my opinion, his ability to communicate with people, his extensive knowledge of software industry quality standards, and his practical experience in this field make Dmitry a truly valuable employee.
Based on my experience working with Dmitry, I can describe him as a responsible employee who is focused on achieving his goals. Combined with his high level of professional expertise and strong communication skills, these qualities enable him to perform his work effectively and have a constructive influence on the project teams he analyzes.
Dmytro is a top-tier expert in R&D of IT processes and CMM (Levels 1, 2, 3, 4).
Dmytro possesses outstanding intellectual and creative abilities—I saw this for myself while we worked together in the System Design Department of the State Enterprise «Information Center» of the Ministry of Justice of Ukraine. He is diligent and always strives to tackle tasks thoroughly and meticulously, which is particularly important in the field of systems design. He is also very quick to establish friendly and trusting relationships, even with people who have difficult personalities.
EVIDENCE OF EXPERTISE
Strategy, leadership-team, and organizational work across services, energy, education, pharmaceuticals, and investment.
SERVICE BUSINESS
2X the speed and 10X the quality
A shift from founder-centred decisions toward clearer authority and more autonomous leadership-team work.
The owner of Backstage planned to devote more time to new ventures, so day-to-day management was to be fully transferred to top managers. The main task was to teach the board to function as an independent management team capable of reaching agreements, making decisions without the owner’s intervention, and sharing responsibility for the results.
Transfer operational management from the owner to top management, making the team autonomous and cohesive in its decision-making.
The process combined team diagnostics, role definition, and the practice of new management interactions. The DISC, Belbin, OKR, and RACI tools helped make goals and areas of responsibility transparent, while individual coaching sessions reinforced the new model of leadership behavior.
After conducting an analysis and a two-day strategic session, we agreed on a vision for the future. We translated the strategic directions into specific initiatives using the OKR framework, establishing metrics and assigning responsible parties.
Within three months, the board began making most strategic decisions on its own, reducing decision-making time by 50%. Collaboration became more structured, enabling a genuine transition from dependence on the owner to autonomous business management.
A common framework for strategic planning has been established, with clear initiatives and designated responsible parties. The team has adopted a unified approach that brings together diverse management experiences around a shared goal.
Energy
Dmitry helped bring the team's experience together
Current work on strategic priorities, OKRs, an implementation plan, and ownership. Do not claim outcomes before completion.
Amid rapid market changes, the company was preparing to scale up, but the leadership team’s diverse experiences and ideas required a common ground. It was necessary to define a single direction, set priorities, establish areas of responsibility, and set up a system for tracking progress.
To consolidate the team’s diverse perspectives into a unified strategy amid rapid market changes, and to define a common direction and priorities.
After analyzing the current situation and holding discussions with managers, a two-day working session was held to agree on a vision for the future. The team identified strategic directions, translated them into specific initiatives using the OKR framework, and received ongoing support to integrate the agreed-upon actions into their daily work.
A two-day strategic session defined a vision for the future. The strategic directions were translated into specific initiatives (OKRs) with metrics and assigned owners.
Instead of disparate visions, the team gained a shared framework for strategic planning with defined priorities, metrics, and accountable parties. The leaders developed a common language that allowed them to effectively combine their diverse management experiences around a single goal.
A common planning framework has been established. The team has developed a shared language by bringing together diverse management experiences around a common goal.
Education
The Best Start to 2024
Strategy work with the team: clarifying goals, aligning priorities, and translating them into an actionable plan.
At the beginning of the year, the company needed to make the leadership team’s goals more precise and actionable. The task was to align the team’s focus, refine the OKRs, and translate general strategic intentions into specific agreements for day-to-day work.
Make the leadership team's goals more specific, align their focus, refine their OKRs, and turn intentions into practical agreements.
During our joint facilitation session, we analyzed the team’s goals in detail and reviewed them for specificity and mutual alignment. We helped the leaders focus on the most important priorities and jointly identified clear, practical steps for their further implementation.
Collaborative facilitation: We reviewed the goals for specificity and alignment, helped managers focus on priorities, and identified clear action steps.
The team’s OKR-based goals became as specific as possible, and managers gained a clear, shared focus for the start of the year. The management team maintained a high level of efficiency in their project work and gained additional energy to implement the agreements reached.
The OKRs became as specific as possible. The team gained a shared focus for the start of the year and an extra boost of energy to carry out its plans.
PHARMACEUTICALS
Dmytro handled it perfectly
Facilitation of a strategic session with multiple stakeholders and contractors to align on a shared goal and next steps.
The challenge was to align the overall direction of the work between internal managers and the subcontractors involved. Given the differing interests and the specific nature of the business, it was necessary to help all participants agree on a common goal and understand how to work toward it together.
Coordinate the overall direction of the work and the expected outcomes between the internal team and subcontractors with differing interests.
The workshop design was based on decision-making, which made it possible to accommodate different contexts within a single framework and consistently steer the discussion back toward a shared goal. Critical interdependencies among participants were identified, and agreements were translated into concrete actions, taking into account possible changes in external circumstances.
The session focused on solutions. We identified interdependencies among participants and translated the agreements into concrete yet flexible actions.
The participants concluded their work with a shared understanding of the final outcome and an agreed-upon action plan that encompassed both the internal team and partners. The established roadmap left the necessary flexibility to adapt joint decisions in the event of changing market conditions.
The team and partners reached a common understanding of the end result and agreed on a plan that can be easily adapted to changes.
EVIDENCE OF EXPERTISE
Client engagements and in-house professional experience are shown separately so different relationships are not conflated.
BANKING SECTOR
Facilitating leadership teams to coordinate across functions and establish a shared direction without disclosing sensitive internal processes.
INTERNAL EXPERIENCE
In-house experience: developing a product-management center of excellence and product leaders at Raiffeisen Bank.
INVESTMENTS
Leadership-team alignment, a shared ambition, and a 12-month plan; a follow-up session moved the team to a new level of ambition.
CORPORATE GOVERNANCE
A restructuring strategy toward more autonomous teams was co-created with the UKRSIBBANK top team and approved by the group’s international head office.
READY TO GROW?
A brief conversation to see where growth is creating friction and identify the most useful next step.
